Brief

Healthcare providers were challenged with decreasing reimbursement rates, claim denials, increased risk of audits, unending regulatory changes, and improving operational efficiencies to control costs. Performance issues that harm a provider’s bottom line had to be identified and corrected to optimize revenue. RemitData saw these gaps as an opportunity to introduce TITAN, a SaaS application that empowered organizations to spend more time solving problems and less time searching for data.

Details

  • Product identity
  • Web app
  • Built on a proprietary framework

Role

  • Digital strategy
  • UX and creative direction

Approach

TITAN provided the necessary tools, including transparent comparative data, proactive financial and productivity insights, workflow integration, and utilization monitoring, to enable providers to compete better and thrive in an evolving healthcare landscape.

TITAN Web App

Drilling down from a fully customizable dashboard, TITAN lets providers view trend metrics, set targets, and define alerts for various KPIs across multiple departments. Providers could set up insight alerts to proactively monitor specific metrics and set custom performance thresholds.

TITAN App Identity TITAN App Dashboard TITAN Insights Dashboard TITAN Insights Library

The ability to compare a variety of metrics against peers allowed providers to make more strategic business decisions. Providers could quickly identify where to focus resources to operate as efficiently as possible and achieve their revenue goals.

TITAN Analytics Drill Down
TITAN Analytics Drill Down

Claim details provided information about each patient, allowing for hyper-detailed insights and clear next steps. Reimbursement tasks could be assigned across the organization, providing transparency on who is working on what and the efficiencies and revenue gained as teams complete their to-do lists.

TITAN Claim Detail
TITAN Task Management

A customizable, rules-based visual system provided a clear view of how a denial-type flow is structured and how many claims have been processed.

TITAN Rules Management
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